the digital
dollhouse.
03 / THE GROWTH DEPARTMENT

SOCIAL MEDIA
& COMMUNITY

A social presence with a point of view.

Good social media is more than posting on a calendar. We develop a distinctive content direction, create meaningful touchpoints and help brands maintain an intentional voice across channels.

Social media / a clear scope

Content with a role on each channel.

Define what we make, what you provide and how we review it.

Channel direction

Platforms, audience, tone of voice and content pillars.

Content calendar

Post count, formats, copy, assets, approvals and scheduling access.

Community & learning

Publishing, reply and escalation scope, measures and review dates.

Your proposal confirms outputs, exclusions, revisions, timing, rights and fees.

What we can make

Social media

Channel strategy

Choose useful platforms, objectives and content pillars.

Social content

Create posts, short-form video, captions and campaign adaptations.

Creative scheduling

Plan campaigns, launches, moments and recurring content.

Community approach

Develop guidance for genuine and consistent audience conversations.

Creator partnerships

Connect social campaigns with relevant talent and collaboration opportunities.

Reporting & learning

Review engagement and meaningful performance indicators to refine the approach.

Working together

From content pillars to review.

01

Plan

Decide who to reach and what to say.

02

Create

Make platform-appropriate content.

03

Learn

Review what resonates and evolve.

Before we begin

Questions, answered

Do you manage accounts directly?

Account access, publishing and community management are defined per engagement.

Do you create video content?

Yes, including social-first concepts and production options.

Can you work with our internal team?

Yes, as a creative extension or full project partner.

Connect the work
Bring us your brief

Something in mind?
Let’s make it happen

Bring your brand to life